You've got questions...we've got answers

Wedding

Q] How long does it take to see our photos?
A] Our normal time frame is to get your photos edited and posted within one week of your wedding.  The standard length of time in this industry is 6-8 weeks, but that's just not good enough for us.  We know how excited you are to see your photos, and they are a lot more fun to look at when it hasn't been 2 months since the big day.  Of course, there are occasionally things that get us off our normal schedule [traveling for a destination wedding, illness, etc.], and whenever that happens we just keep good communication going with you so you never feel out of the loop.  But even if something causes us to get off our normal schedule, you're still gonna get to see your photos really quickly.  Yay!

Q] Are engagement sessions really that helpful?
A] Yep, but it’s totally your call. Some of our clients have photographer friends who want to take their engagement photos, and some people just don’t really care about them. And that is absolutely ok. However, the main purpose of an engagement session is to get to know your photographer before the big day, and this is absolutely the best way to do that.  If you don't do one, it DOESN'T mean you will have a bad wedding day experience, but e-sessions go a long way in breaking the ice, letting you see how we shoot, and letting us see how comfortable you are in front of the camera.  When we show up on the wedding day it feels more like a friend with a camera.  And that's pretty darn cool.

Q] Do you offer custom pricing for “out of the ordinary” events?
A] Of course! Just shoot us an email and we can set up a consult to talk about your day. We’ll come up with the perfect collection just for you.

Q] Do you do destination weddings and/or engagement sessions?
A] We certainly do. We have shot all over the U.S. and out of the country, as well.  And it’s surprisingly affordable. Contact us for the 411.

Q] Do you mind if our family members take photos at the wedding and reception?
A] Of course not! Tell Uncle Bob to snap away all he wants. We will never tell your family to put their cameras away, and if they [or their flashes] are affecting our photos, we will just ask them to hold off for a quick second until we get our shot, and then they can get back to it.

Q] Will you help us figure out how much time we need to shoot all the different parts of our day?
A] Yep. About one month before your big day, we will send you an online information form to fill out. We will use that to design the full schedule for the day, and will then have a final meeting [either in person or most commonly, via phone/email]. We shoot weddings almost every weekend, and know just how to make it totally easy and stress free for you.

Q] How long will you stay at our reception?
A] As long as there is something going on that hasn’t already been captured. The average reception can be covered in approximately 2-3 hours. It all just depends on your particular party. If it goes all night, and there is always something new to shoot, we’ll be there as long as it takes!

Portrait

Q] How will our high res files be delivered?
A] We will send them directly to you via a downloadable link.  Just download them right to your computer, and you’re good to go!  Friends and family can also order any prints and/or gallery wrapped canvases directly from your online gallery.

Q] What should we wear for our session?
A] Because it is important for your photos to be an accurate representation of who you are, your clothing should too! Dress as you normally dress [and if you want...bump it up one notch in the fun department]. If you are a jeans and t-shirt family...wear jeans and t-shirts. You want to be comfortable and feel like “you”. It is totally ok to mix and match colors and patterns, and to have fun with accessories like scarves, hats, fun shoes, etc. The only things we tell you to avoid are large logos, and matchy-matchy [everyone in the same outfit]. Other than that, it’s free game. Have fun with it!

Q] What if my baby/kid is in a horrible mood during our session?
A] We will speak with you prior to your session to try and find the time of day that your child is usually in the best spirits. But sometimes kids just cry or throw fits. And isn’t that true of almost every day? That’s the beauty of the way we shoot. Every photo doesn’t need to show a perfect, smiley, happy kid. Cause that’s not real life. If your babe starts crying or decides he wants to stick his tongue out at us, we’ll shoot that too..cause that’s your kid! Remember, it’s about documenting your life...just as it is...right now.

Q] If we don’t want to shoot at our home, will you help us pick a location?
A] Sure! We always try to get you to think about places that you love and that mean something to you.There are no rules as to where we can shoot. Think outside the box here. But, if you just can’t come up with anything, we can certainly help you out. We will speak with you to figure out what general style you are going for, and we’ll make suggestions from there.

Q] What if we have planned on doing our session outside somewhere, and the weather is bad that day?
A] The best thing to do is reschedule, and we are always more than happy to do that for you. We want you to LOVE your photos, so if Mother Nature doesn’t want to cooperate on the day of your session, we’ll just wait a few days until she does.

Q] Can we change clothes?
A] You can, but be aware that it can disrupt the flow of the session and be tiring, especially for little ones. Generally speaking, clothing changes aren’t necessary for family sessions, but if you really want to, just let us know.

Q] What is the difference between a regular session and a "special", like your famous 30 in 30s?
A] A regular session has no specific time limit.  Jason will be there as long as it takes to get everything he needs. Our "specials" always have a time limit [i.e. 30 minutes, for 30 in 30 sessions]. So, there are pros and cons of each option. We are happy to help you figure out what will work best for your family.

General

Q] Do you offer gift cards?
A] Absolutely! Gift cards are available in any amount, or for any product or service. Gift cards are non-refundable once purchased, but will always be valid for the amount paid until the expiration date [stated on the certificate].

Q] Who do I make checks out to and where do I send them?
A] Jason Domingues | 6104 Johnson Dr. | Mission, KS | 66202

Q] Do you take credit cards?
A] Yep! Just email us for more information on credit card payments.